SentinelOne & PagerDuty

[alexandre.cadieux]

Hey all!

I’m trying to configure PagerDuty to work with SentinelOne with their “integration” but i’m getting this error

PagerDuty]

Error Code: 1008
Error Message: Requester User Not Found
Errors: []

Reason:
‘Create PagerDuty issue on’ is set to All Threats (Warning: Potentially disruptive to business operations).

My config seems fine :

I read that the “from” is now mandatory but from the screenshot it seems it’s not an option to configure it. Anyone had this issue before?

[xenda.amici]

Ho @alexandre.cadieux, welcome to the Community!

Unless some community member has experience with this integration or is part of SentinelOne team (perhaps @pj.stacy could help? ), I recommend you reach out to: https://www.sentinelone.com/global-services/get-support-now/.